CONCERN

FAQ

Questions? Answered.

Everything you might want to know before you order.

How do I order?

Pick your pack, upload your photos, crop and personalize each one, and check out — we take it from there.

Can I change my order after placing it?

Since every magnet is custom-made, we start fast. Email us right away and we'll do our best before pressing begins.

Do you offer bulk orders?

Yes! Head to our Bulk Orders page for a custom quote on 25+ magnets.

What sizes do you offer?

2 ×2 squares, 2.5×3.5 rectangles, 58mm and 1.3" rounds, keychains, and frames.

Will I see a preview?

Yes — you crop and preview each photo before ordering. What you see is what ships.

What photos work best?

Bright, clear, close-up shots. Avoid dark, blurry, or heavily filtered images.

Are they durable?

Every magnet is hand-pressed with a protective finish, built to live on your fridge for years.

How long does it take?

Orders typically ship within 2–3 business days; delivery 3–5 days after that.

Shipping cost?

$4.99 flat, and free over $35.

Do you ship internationally?

Not yet — U.S. only for now.

Do you travel for events?

Yes! We bring live magnet-making to events. See our Live Events page.

How does it work?

Guests scan a QR, upload a photo, and we press their magnet on the spot.

What's your return policy?

Because each magnet is made just for you, we can't accept returns — but if it arrives damaged or wrong, contact us and we'll make it right.

Still have a question? We're happy to help.